Congress Hotel & Suites Norcross, Norcross

I had a mixed experience at this hotel. The rooms were in good condition and clean, but I was disappointed with the service provided. The location was excellent, right in the midst of everything, but the dining options were limited. Despite some drawbacks, the facilities were top-notch.

The hotel is conveniently located in the midst of everything, with excellent access to restaurants and shopping. However, the service was very unfriendly and even denied our reservation, showing a lack of customer care, especially from the manager on the night shift.

The hotel's location is superb, being close to restaurants and shopping, right in the midst of everything. The rooms are well-kept and cozy, but the night shift service was lacking in customer care and friendliness. On the upside, dining included fruit salads, enhancing the experience. The facilities were satisfactory overall, though the price may not fully align with the value offered.

The hotel is situated in a prime location, right in the heart of everything with great surroundings. The rooms are in good condition, with nice closets and towels provided, making for a very comfortable stay. However, the service was lacking, with the manager being particularly unfriendly and unhelpful during our stay. The location is excellent, surrounded by everything you need, and the sitting area with wall decor adds a nice touch. On the downside, the dining options were limited to just a barbecue meal. The facilities were satisfactory, but lacking in some areas.

I had a mixed experience at the hotel. On one hand, the rooms were in good condition, but on the other hand, the service was very unfriendly and lacked customer care. The location was convenient with plenty of dining options, but the area felt unsafe at times. The dining experience was included and offered exquisite dishes, while the facilities were adequate but nothing exceptional.